What We Collect and Why We Use It
We collect the information you provide when you register — your name, contact details, date of birth, and account credentials. When you deposit or withdraw via bKash, Nagad, or Rocket, the transaction reference, wallet number, and amount are recorded to process your request and meet our
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verification obligations. We also collect device identifiers, IP addresses, and session activity logs to keep your account secure and detect unusual access patterns. This data is not sold to third parties. We share it only where a verified legal obligation requires it or where our payment
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processors need it to route your bKash, Nagad, or Rocket transaction correctly. We retain account data for as long as your account is active and for the period required by the applicable rules of the eligible region in which you access the platform. If you are
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in Bangladesh, availability of this service depends on your local law. You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where retention is no longer required — contact our support team to start any of
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those requests.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.